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Tyanna Pascall
Operations Manager
I joined CRA Group in 2020 and oversee the company’s operations, with a particular focus on optimising internal processes to support the recruitment function. My role involves ensuring operational efficiency across all stages of recruitment, from candidate sourcing to onboarding, while aligning strategies with CRA Group’s rapid growth. I work closely with my team to streamline workflows, improve service delivery, and support the business in meeting its dynamic needs. Together, we aim to create an efficient, scalable operations framework that can sustain CRA Group’s impressive expansion and long-term success.
Recruitment Supervisor
Dartford
Location: Dartford, Kent, UK Salary: £25,000 per annum Job Reference Number: CRA-TRL-0425 About the Role: We are seeking a dynamic and driven Entry-Level Recruitment Supervisor to join our growing recruitment team at CRA Group. This exciting opportunity offers the chance to lead a small, dedicated team of three Recruitment Consultants and 1 Apprentice resourcer, with ample opportunities for personal and professional growth. You will play a key role in driving the execution of recruitment strategies, meeting hiring targets, and delivering an exceptional candidate experience. Key Responsibilities: Team Supervision and Support: Lead, guide, and support a team of Recruitment Consultants and Resourcers to ensure they meet and exceed performance/compliance targets. Conduct regular one-on-one meetings and performance reviews to evaluate progress, provide feedback, and offer coaching to enhance skills and development. Foster a collaborative and inclusive team environment that motivates and empowers team members to succeed. Recruitment Strategy Execution: Collaborate with senior management to implement effective recruitment strategies aligned with organisational goals and staffing requirements. Assist in the development of sourcing plans, candidate attraction strategies, and recruitment campaigns to attract top-tier talent. Monitor the effectiveness of recruitment efforts and adjust strategies where necessary to optimise outcomes and improve efficiency. Talent Acquisition and Candidate Management: Support Recruitment Consultants in identifying, qualifying, and engaging candidates via various sourcing channels including job boards, social media, referrals, and networking. Oversee the coordination of candidate interviews, assessments, and screenings to ensure a seamless and positive experience for all candidates. Actively participate in interviews and offer feedback to aid decision-making on hiring. Client Engagement: Build and maintain strong relationships with clients to understand their hiring needs, job specifications, and expectations. Act as the primary point of contact for clients, providing regular updates on recruitment progress, candidate profiles, and addressing any issues or concerns. Ensure client satisfaction by delivering exceptional service and timely recruitment solutions. Data Management and Reporting: Maintain accurate and up-to-date candidate records, recruitment databases (e.g., ZOHO Recruit, Cliq), and applicant tracking systems (ATS). Prepare and generate regular reports to track recruitment performance, identify trends, and analyse areas for improvement. Utilise data insights to inform decision-making, evaluate strategies, and optimise recruitment processes. Achievement of Hiring Targets: Ensure the timely fulfilment of open positions in line with monthly, quarterly, and annual hiring targets. Adjust recruitment strategies in response to fluctuations in hiring demands to ensure all positions are filled promptly. Training and Development: Provide ongoing training and development to team members on the recruitment process, from candidate sourcing to onboarding. Educate team members on evaluating candidates' qualifications, experience, and cultural fit for various roles within the organisation. Develop engaging training modules and resources, incorporating multimedia elements (videos, slideshows, quizzes), to ensure effective learning. Diversity and Inclusion: Promote diversity and inclusion by ensuring recruitment practices actively source and select candidates from diverse backgrounds. Set and monitor progress against diversity targets to ensure an inclusive recruitment process. Work with internal stakeholders to foster a workplace culture that values diversity and reduces bias in hiring decisions. Required Skills and Experience: Previous experience in recruitment or team leadership is desirable, but not essential. Strong communication, organisational, and interpersonal skills. A proactive approach with the ability to manage multiple priorities. Knowledge of recruitment software and databases (e.g., ZOHO Recruit, Cliq, ATS systems) is beneficial. A passion for driving team success and achieving recruitment goals. Why Join CRA Group? Be part of a growing and supportive team with opportunities for professional development. Competitive salary and performance-based bonuses. Work in a dynamic and inclusive environment that values innovation and teamwork. To Apply: Please send your CV and a covering letter to T.Pascall@cragroup.org.uk. For further information, please contact us via email. We look forward to hearing from you!
Full time
Administrative Assistant (Compliance and Payroll Support)
Dartford
We are looking for adetail-oriented Administrative Assistant to join our team in Dartford, UK. In this full-time role, you'll support recruitment compliance, manage payroll queries, and oversee pre-employment documentation. If you are organised, proactive, and keen to grow your career in compliance, recruitment, and payroll administration, this could be the perfect opportunity for you. Location: Dartford, UK Salary: £20,000 per year Contract: Full-Time Key Responsibilities Legal Compliance & Policy Development Ensure recruitment and payroll processes comply with employment laws and industry regulations. Assist in developing and updating recruitment policies and procedures to meet legal and company standards. Candidate Screening & Pre-Employment Documentation Verify work eligibility and identification documents for candidates during the recruitment process. Review job descriptions, interview questions, and screening criteria to align with Equal Employment Opportunity (EEO) standards. Payroll Queries Management Act as the point of contact for employees with payroll-related questions. Resolve payroll discrepancies, provide information on pay, deductions, and work with the payroll team to ensure accurate and timely processing. Background & Reference Checks Oversee background checks and reference verification to ensure compliance with company policies and relevant laws. Data Protection & GDPR Compliance Handle candidate and employee information in compliance with GDPR and data protection laws, ensuring confidentiality and security. Documentation & Records Management Maintain accurate and up-to-date records of recruitment activities, payroll queries, and compliance documentation. Advisory Support Provide guidance to hiring managers and staff on recruitment policies, payroll processes, and compliance-related issues. Administrative Support Perform general administrative tasks, such as file creation, document maintenance, and organising recruitment paperwork. Candidate & Client Interaction Organise interviews, brief candidates on the role, negotiate salary, and assist with job offers. Internal Job Matching Help match candidates to suitable internal job openings that align with their skills and career aspirations. Team Collaboration Provide compliance and administrative support to various teams, contributing to the overall efficiency of recruitment and payroll processes. Key Skills and Requirements Experience: Minimum 1 year of experience in recruitment compliance, payroll administration, or HR support. Knowledge: Strong understanding of employment law, data protection (GDPR), and payroll processes. Attention to Detail: Exceptional accuracy in managing sensitive data and documentation. Communication: Excellent verbal and written skills for liaising with employees, candidates, and clients. Organisation: Strong organisational skills and the ability to manage multiple tasks in a fast-paced environment. Problem-Solving: Ability to resolve payroll queries effectively. Software Proficiency: Familiarity with applicant tracking systems (ATS) and payroll systems is desirable. Why Join Us? At our company, you’ll gain valuable experience in compliance, payroll, and recruitment administration while working within a supportive and dynamic team. We’re committed to your professional development, offering opportunities for growth and career progression. Salary and Benefits Salary: £20,000 per annum (Full-Time) Holiday Allowance: 28 days of paid holiday per year, Pension Scheme: Enrolment into the company pension scheme Additional Benefits: Health and well-being support Ongoing training opportunities Career progression potential within the company How to Apply Ready to take on this exciting challenge? Please submit your CV and cover letter to t.pascall@cragroup.org.uk to apply for the Administrative Assistant role and start your career in compliance and payroll administration.
Full time
Recruitment Consultant
Dartford
The Recruitment Consultant will be responsible for sourcing and placing candidates into suitable job roles in line with client or organisational needs. The role requires excellent communication, organisational skills, and a keen understanding of matching candidate strengths to job opportunities. This is a delivery-focused role, ideal for someone passionate about helping people find the right career path while supporting the organisation’s resourcing objectives. To support and deliver efficient, inclusive recruitment services by coordinating talent placement, maintaining strong candidate engagement, and performing key administrative tasks. This role is vital to ensuring a smooth hiring process and a positive experience for both clients and job seekers across Dartford and beyond. Job Title: Recruitment Consultant Location: Dartford (with flexibility available) Hours: 09:00 – 17:00, Monday to Friday (Flexible hours considered) DBS Check Required: Yes Post Exempt under the Rehabilitation of Offenders Act 1974: No Salary: £22,000 – £24,000 per annum Your Responsibilities Candidate Sourcing and Placement Actively source and register candidates through job boards, advertising platforms, social media, and referrals. Match candidates to current job vacancies based on their skills, experience, and career goals. Arrange interviews and coordinate communications between candidates and hiring managers. Manage job offers, start dates, and onboarding processes for successful candidate placements. Client and Stakeholder Engagement Understand and support the recruitment needs of hiring managers or external clients. Provide regular and transparent updates throughout the recruitment process. Help develop and maintain working relationships that lead to repeat business and candidate satisfaction. Recruitment Administration Maintain accurate and up-to-date candidate records using recruitment systems or CRM platforms. Write and post inclusive, clear job adverts across multiple recruitment channels. Ensure all necessary pre-employment checks are completed, including right-to-work verification and referencing. Person Specification Experience Prior experience in recruitment, sales, customer service, or administrative roles is desirable. Familiarity with job boards, applicant tracking systems (ATS), and digital sourcing tools is an advantage. Skills and Attributes Excellent verbal and written communication skills. Strong organisational and time management abilities. Confidence in liaising with candidates and clients over the phone and via email. Ability to prioritise tasks effectively and meet deadlines in a fast-paced environment. A proactive, professional, and positive approach to problem-solving. Qualifications (Desirable) A strong interest in recruitment, human resources, or talent acquisition. Willingness to pursue relevant qualifications such as REC Level 2 or 3, or CIPD accreditation. Core Competencies Customer Service: Delivers an exceptional candidate and client experience. Attention to Detail: Maintains thorough and accurate recruitment records. Team Collaboration: Works effectively with colleagues to achieve shared goals. Initiative: Takes responsibility and demonstrates a proactive attitude. Equality & Inclusion: Promotes fair, inclusive hiring practices and diversity in recruitment.
Full time